Player Wellbeing First

Responsible Gaming at 698bd

At 698bd, we believe gambling should always be an enjoyable, controlled form of entertainment — never a source of financial hardship or emotional distress. This page outlines the practical tools, self-assessment resources, and direct support channels available to every player across Bangladesh.

18+ Players Only Self-Exclusion Available Deposit Limits Supported Time-Out Tools Active
18+

698bd's Responsible Gaming Pledge

Gaming Should Be Fun — Always

698bd is committed to maintaining a safe, fair, and transparent gaming environment for every player in Bangladesh. We invest in tools, policies, and processes that help you stay in control of your gaming activity at all times.

At 698bd, responsible gaming is not a policy checkbox — it is a core part of how we operate. We recognise that while the vast majority of players enjoy casino games, slots, and cricket betting purely as entertainment, a small number of individuals may develop problematic gambling behaviours. Our platform is designed to detect, respond to, and help prevent gambling-related harm at every level.

Every 698bd account holder in Dhaka, Chittagong, Sylhet, Khulna, Rajshahi, Barisal, and across Bangladesh has access to a full suite of responsible gaming tools — all available directly from your account dashboard without the need to contact support. These tools include deposit limits, session time limits, cooling-off periods, and full self-exclusion. No fees, no delays, no barriers.

698bd also actively monitors account activity for behavioural indicators of problem gambling. Where our systems flag unusual patterns — such as significantly increased deposit frequency, large consecutive losses, or unusually long unbroken play sessions — our responsible gaming team may reach out proactively to check in and offer support. This monitoring is conducted in your interest and forms part of our ongoing duty of care to all players.

Player Protection First

Every responsible gaming tool on 698bd is designed to give players immediate, friction-free control over their account activity — because your wellbeing always comes before revenue.

Behavioural Monitoring

698bd's platform continuously analyses play patterns for signs of harmful gambling behaviour. Proactive outreach is part of our responsible gaming commitment — not an afterthought.

Dedicated Support Team

Our English-language support team is available around the clock to assist with any responsible gaming concern — from setting limits to requesting full account closure and self-exclusion.

Instant Account Controls

Self-exclusion, cooling-off, and deposit limit adjustments take effect immediately upon request — no waiting periods, no second-guessing. Limits can be tightened instantly but can only be loosened after a mandatory cooling period.

No Targeting of Vulnerable Players

698bd does not send marketing communications or bonus offers to players who have activated responsible gaming tools, are in a cooling-off period, or have previously self-excluded and later returned.

Fair Play Certified

All games on the 698bd platform use certified Random Number Generator (RNG) systems to ensure genuine fairness. Outcomes are never manipulated, and house edges are always clearly disclosed for each game category.


18+ Age Restriction & Verification

Strictly 18+ Only
Access to the 698bd platform — including all casino games, sports betting markets, and financial transactions — is restricted to players who are 18 years of age or older. Underage gambling is illegal and causes serious harm. 698bd enforces this restriction through mandatory identity verification for all real-money account holders.

698bd applies a mandatory Know Your Customer (KYC) verification process to every new account before real-money deposits and withdrawals are permitted. During this process, you will be required to submit a valid government-issued identity document — such as a National Identity Card (NID), passport, or driving licence — that confirms your full legal name, date of birth, and address.

Age verification is not optional or bypassable. Accounts found to belong to players under the age of 18 will be suspended immediately, all funds will be returned (net of any bonuses received), and the account will be permanently closed. 698bd reserves the right to request additional age and identity documentation at any point during a player's relationship with the platform.

If you are a parent or guardian and believe that a minor in your household has accessed or is accessing the 698bd platform, please contact our support team immediately at [email protected]. We take underage access reports extremely seriously and will investigate and act on all such reports without delay.

Parental Control Software
We strongly recommend that households with minors install parental control software to restrict access to online gambling sites. Tools such as Net Nanny, Kaspersky Safe Kids, and similar applications can help prevent children from accessing gambling platforms. These tools work independently of 698bd's own age controls and provide an additional layer of protection at the device level.

Deposit Limits

Setting a deposit limit is one of the most effective ways to keep your 698bd spending within a budget you are comfortable with. 698bd allows you to set daily, weekly, and monthly deposit caps directly from your account settings. Once a deposit limit is active, the platform will prevent any deposit that would cause your total deposits within the defined period to exceed the cap you have set.

Daily Deposit Limit

Set the maximum amount in BDT that you can deposit across any single calendar day (midnight to midnight, Bangladesh Standard Time). Ideal for players who want day-by-day budget discipline.

Set via Account > Limits > Daily

Weekly Deposit Limit

Set the maximum you can deposit across any rolling 7-day window. Particularly useful if your gaming activity tends to be concentrated on weekends during BPL season or T20 tournament periods.

Set via Account > Limits > Weekly

Monthly Deposit Limit

Set a hard monthly ceiling on your total deposits. This is the recommended option for players who want to treat gambling as a fixed entertainment budget line — similar to a monthly subscription.

Set via Account > Limits > Monthly
Important — Limit Reduction vs. Limit Increase
Any request to reduce a deposit limit takes effect immediately. Any request to increase a limit is subject to a mandatory 7-day cooling period before the higher limit becomes active. This asymmetry is intentional — it protects you from impulsive in-session decisions to raise your own spending cap.

Time-Out & Cooling-Off Periods

A time-out (also called a cooling-off period) is a short-term break from the 698bd platform. It is designed for players who feel they need to step back from gambling temporarily — perhaps after a losing streak, during a stressful period, or simply because they want to take a break and regain perspective without committing to a longer self-exclusion.

During a time-out period, your 698bd account remains intact but you will not be able to log in, place bets, deposit funds, or access casino games. Existing withdrawal requests will continue to be processed normally. All active bonuses will be paused and will resume in their original state when the time-out expires — they will not expire prematurely due to the cooling-off period.

24-Hour Break

A one-day pause. Useful after an unexpectedly long session or a single bad outcome.

7-Day Break

A one-week pause. Ideal for clearing your head and reassessing your gaming habits.

30-Day Break

A full month away from the platform. Recommended if you feel gambling is affecting your daily routine.

Custom Duration

Set any cooling-off period between 1 day and 6 weeks to match your specific needs.

How to Activate a Time-Out
Log into your 698bd account, navigate to Account Settings > Responsible Gaming > Time-Out, choose your preferred duration, and confirm. The cooling-off period activates instantly. You will receive an email confirmation to your registered address. If you need to activate a time-out urgently and cannot access your account settings, email [email protected] with the subject line "Time-Out Request" and our team will action it within 1 hour.

Self-Exclusion

Self-Exclusion Is a Serious, Binding Decision
Self-exclusion is intended for players who believe their gambling is out of control and who want a firm, long-term break from the platform. Unlike a time-out, self-exclusion cannot be reversed early — once active, it remains in place for the full duration selected, regardless of circumstances.

Self-exclusion at 698bd means your account will be permanently deactivated for the duration you select. You will not be able to log in, create a new account, or access any 698bd services during the exclusion period. 698bd will also suppress all marketing communications to your contact details for the duration of the exclusion, and will take reasonable steps to prevent the creation of duplicate accounts using the same identity documents.

Available self-exclusion durations are: 6 months, 1 year, 2 years, 3 years, and permanent (indefinite) exclusion. We strongly recommend choosing a minimum of 1 year if you feel your gambling has become problematic. Permanent self-exclusion is available for players who wish to close their 698bd account for good — this decision cannot be reversed under any circumstances.

To request self-exclusion, go to Account Settings > Responsible Gaming > Self-Exclusion, or contact our support team directly at [email protected] with the subject line "Self-Exclusion Request". Please include your registered username and preferred exclusion duration. Your account will be suspended within 24 hours of a confirmed request, and any remaining withdrawable balance will be processed to your registered payment method (bKash, Nagad, Rocket, or bank account as applicable).

During Self-Exclusion

Your account is fully deactivated. No logins, no deposits, no betting, no casino access. All marketing emails and SMS messages to your registered contact details are suppressed immediately. Pending withdrawals are completed.

After Self-Exclusion Ends

When a fixed-term exclusion expires, 698bd will NOT automatically reactivate your account. You must actively contact support to request reactivation. A 7-day reflection period applies before reactivation is processed. Permanent exclusions cannot be lifted.


Warning Signs of Problem Gambling

Problem gambling can develop gradually and is often difficult to recognise in oneself. The warning signs below are not a diagnostic tool, but they are behaviours and feelings commonly associated with gambling that has moved beyond healthy entertainment. If several of these descriptions resonate with your experience, we encourage you to use one of our account controls or to reach out for support.

Chasing Losses: Feeling compelled to keep gambling in order to win back money you have lost, even when you had planned to stop.

Gambling With Money You Cannot Afford to Lose: Using funds allocated for rent, food, bills, or family expenses (including mobile money via bKash or Nagad) to fund gambling sessions.

Preoccupation With Gambling: Spending significant amounts of time thinking about gambling — planning future sessions, reliving past bets, or calculating potential winnings — even when not actively playing.

Needing to Bet Larger Amounts: Finding that previous stake sizes no longer produce the same excitement, and progressively increasing bets to achieve the same feeling.

Unsuccessful Attempts to Cut Back: Making repeated decisions to gamble less or stop entirely, but finding yourself unable to follow through despite genuine intention.

Hiding Gambling Activity: Concealing the extent of your gambling from family members, partners, or friends — including lying about amounts wagered or lost.

Gambling to Escape or Cope: Using gambling as a way to relieve stress, anxiety, depression, boredom, or other difficult emotions rather than as a form of recreational entertainment.

Gambling Affecting Relationships or Work: Missing family commitments, performing poorly at work, or damaging personal relationships as a direct result of time spent gambling or the emotional consequences of gambling losses.

Remember
Recognising a problem is the first and most important step. If any of the above signs describe your current experience, you are not alone — problem gambling affects people from all walks of life across Bangladesh and worldwide. 698bd's responsible gaming tools and external support organisations listed below can help you regain control. Taking action now is always better than waiting.

Honest Self-Assessment Questions

The following questions are adapted from widely used problem gambling screening tools. Answer each question honestly and privately — this assessment is for your own benefit only. If you answer "yes" to three or more questions, we strongly encourage you to activate one of our responsible gaming tools or contact support for guidance.

1

Have you ever spent more time or money gambling on 698bd than you originally intended when you started a session?

2

Have you gambled with money that was set aside for essential expenses such as rent, groceries, utility bills, or family needs?

3

Have you felt restless, irritable, or anxious when trying to reduce or stop your gambling activity?

4

Have you returned to gambling the day after a significant loss with the intention of winning back what you lost?

5

Have you ever hidden or misrepresented the extent of your gambling activity from someone close to you?

6

Has gambling caused you to neglect work, studies, family responsibilities, or important personal commitments?

7

Have you ever borrowed money, sold personal items, or used savings to fund gambling after losing more than you could afford?

8

Do you gamble to escape from problems, stress, loneliness, or difficult emotions rather than purely for entertainment?

What to Do Next
If three or more of the above questions reflect your experience, consider activating a time-out or deposit limit today via your 698bd account settings. You may also want to review the external support resources listed in the next section. You do not need to be at crisis point to ask for help — early action is far more effective than waiting until problems become severe.

Support Resources

698bd's own support team is always your first point of contact for account-level responsible gaming assistance. For broader counselling, mental health support, and financial advice related to problem gambling, we encourage players across Bangladesh to reach out to the following types of organisations and services. All contact details below are provided as plain reference information — links to external organisations are not included per our site policy, but you can locate these services by searching their names online.

698bd Support Team

Contact our responsible gaming specialists directly at [email protected] with the subject line "Responsible Gaming Help". We respond within 3 business hours (Bangladesh Standard Time, UTC+6) and can activate account controls on your behalf immediately.

National Mental Health Helpline

Bangladesh's National Mental Health Institute (NIMH) provides counselling and referral services for individuals experiencing addiction-related difficulties, including problem gambling. Search "NIMH Bangladesh helpline" to find current contact details.

Gamblers Anonymous

Gamblers Anonymous is a peer-support fellowship for people who want to stop gambling. Meetings and online resources are available internationally, including for Bangladeshi players who prefer English-language support groups.

Financial Counselling

If gambling losses have created financial difficulties, organisations such as BRAC's financial counselling services and community microfinance NGOs across Dhaka, Chittagong, and Sylhet can assist with debt management and budgeting support.

Talking to Someone You Trust
Sometimes the most important step is simply talking honestly to a trusted friend, family member, or colleague about your gambling habits. Sharing your concerns with someone who cares about you can reduce the isolation that often accompanies problem gambling and can motivate meaningful change. You do not need to be in crisis to have this conversation.
Live Chat Support

698bd's live chat function is available 24 hours a day, 7 days a week. If you want to discuss responsible gaming concerns in real time without sending an email, our chat agents can help activate limits and time-outs immediately during the conversation.

Transaction History Review

698bd provides a full, downloadable transaction and betting history for every account. Reviewing your own data — deposits, withdrawals, net win/loss per month — can be a powerful and objective way to understand your gambling patterns.

Reality Checks

Enable session reality check reminders in your account settings. At intervals you choose — every 30, 60, or 90 minutes — 698bd will display a summary of your current session's duration and net financial outcome, prompting you to decide consciously whether to continue.


Ready to Play Responsibly?

698bd offers thousands of casino games, live cricket betting, and premium slots — all within a safe, SSL-secured environment. Set your limits, play within your means, and enjoy the experience.